Hi,
Over the last few days we have been trying to communicate with TCH via yahoo messenger, sending messages to totalchoiceguru. This identity comes and goes throughout the day. I sleep only about 4 hours a day so I see that it is often on in the wee hours, too.
I used to be able to at least get acknowledged and usually the service was fantastic.
So, after a few days trying (and I'm still trying) to get a response from this identity, I wrote to TCH, but the problem about which I'm writing is a password problem. I didn't fill in the password field (yes, this part is my fault) and so it came back and told me to do that. I wrote in the field that I didn't know my password. It accepted the form. However, after it was sent, I realized that it sent it to an email address that is no longer in use and for which I also don't have the password, as it was lost in the same hard drive replacement that the other was lost, and about which I'm writing.
Aaack, please help.
How do I contact TCH in some meaningful way? Do I resubmit a help ticket and try to get them to send to a current and working email address? Will they respond? The Online support always appears offline to me. The yahoo ignores me completely, and I've just installed AOL messenger, though I loathe having it on my system, to hopefull catch one of the gurus and beg their assistance, but I've seen no one online so far.
Please help.... please please? I've even gone as far as to bribe the yahoo helper with offers to send flowers, candy, pizza and beer..... still nuttin'.