Guest Laura B Posted May 23, 2013 Share Posted May 23, 2013 Hi, I've just purchased the starter hosting package from TCH. I was expecting the 'Welcome' e-mail to list my two name servers but it didn't have any details of the sorts. Is there anywhere on the CPanel where I can locate the nameservers? Many thanks, Laura Quote Link to comment Share on other sites More sharing options...
Guest Guest Posted May 23, 2013 Share Posted May 23, 2013 That wasn't quite a 'pre-sale' question, apologies! Quote Link to comment Share on other sites More sharing options...
Guest Laura B Posted May 23, 2013 Share Posted May 23, 2013 Okay I think I just need to exercise a bit of patience. Please can someone just delete this topic? Thanks. Quote Link to comment Share on other sites More sharing options...
TCH-Bala Posted May 23, 2013 Share Posted May 23, 2013 Please provide the transaction id or domain name so that I can check the status of your hosting account purchase. Quote Link to comment Share on other sites More sharing options...
Guest Laura Posted May 23, 2013 Share Posted May 23, 2013 Hi, Thank you for your reply! I have an order number if that helps: 2741623392. Thanks, Laura Quote Link to comment Share on other sites More sharing options...
Head Guru Posted May 23, 2013 Share Posted May 23, 2013 I have resent your welcome email to the address you listed during your sign up. Also, you account is hosted on our server "Jaga" and your name servers are: dns5.totalchoicehosting.com dns6.totalchoicehosting.com Thank you for your business and let me know if you need any more help. Quote Link to comment Share on other sites More sharing options...
Guest Laura Posted May 23, 2013 Share Posted May 23, 2013 Hi, Thank you again! I just found the e-mail in my Spam folder - strangely enough the other e-mails from you guys went to my inbox but the most important one disappeared into the Spam folder. I'm feeling slightly stupid now but I'm learning! Thanks, Laura Quote Link to comment Share on other sites More sharing options...
Head Guru Posted May 24, 2013 Share Posted May 24, 2013 What email service placed the welcome email in spam? Quote Link to comment Share on other sites More sharing options...
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