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Reading .gz Files And Domain Security?


Mish

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I wasn't sure where to start.

 

Just about seven days ago, my house was robbed by who we suspect is the roommate we were trying to kick out.

 

My laptop was stolen (among many other things), with passwords saved on it for EVERYTHING. Including my TCH hosting.

 

The day after, I set my email to forward from my POP3 email at my domain hosted at TCH to my hotmail account. The mail started coming in.

 

And then it stopped.

 

It wasn't until two days later I got around to changing my TCH webhosting password, and I just now changed my email password...and discovered the forwarding I'd set up was gone...I'd stopped getting the forwarded emails.

 

I downloaded my raw logs (and intend to do so for every single domain I have under my reseller hosting). If I can find an IP address, I can hand that over to the police who can trace the IP (or at least have the authority to get the cable company to cough up information).

 

So my question is...how do I read these .gz files? I tried notepad, that didn't work. I need to see my logs for the entire past week. Is this something I should actually call Support on the phone about?

 

I hope this is in the right forum, if not, my apologies.

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Sorry to hear of your troubles. .gz files are archives and you will need a program like WinZip, 7-Zip or WinRar to extract them.

 

Thank you. I hope everything works out and I get justice.

 

Just a winrar or unzip the file? Sounds easy to me! I will have to try that...I probably would have realized that sooner if I wasn't a little over stressed and on a borrowed computer. Thank you!

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Thank you. I hope everything works out and I get justice.

 

Just a winrar or unzip the file? Sounds easy to me! I will have to try that...I probably would have realized that sooner if I wasn't a little over stressed and on a borrowed computer. Thank you!

 

All I can find are logs from the current day. Is there a way to get logs from the previous day? I noticed there is a box that says to archive them at the end of every day...this is NOW checked. But I need the logs from the past week. If I don't have them in my cpanel would TCH have them saved on a computer some where?

 

An IP address might be my only chance to catch the thief, and I could tell earlier by logging into my domain email from the web, my mail client HAS been open on my stolen laptop because there are absolutely no messages except for some old spam, so they have been downloaded from the server (before I changed my password, at least).

 

...and I just logged BACK into my webmail and suddenly have all my missing messages from the past few days. How is that possible? I know I didn't hallucinate setting up a mail forwarder and suddenly having it disappear.

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The day after, I set my email to forward from my POP3 email at my domain hosted at TCH to my hotmail account. The mail started coming in.

 

And then it stopped.

 

Did you possibly have a forward to one of the sites that TCH deletes? They run a script and it automatically deletes forwards that are sent to sites that are on their banned list. If just one is on the list then all the forwards are deleted. There are several on the list and I can't remember them all at the moment. but here is a link to the Initial discussion about AOL.

 

http://www.totalchoicehosting.com/forums/i...st&p=108151

 

This maybe the reason the emails stopped.

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Thanks Bruce, thats the one I was looking for but I got a call and had to leave and couldn't continue searching for it. I see Hotmail is on the list and that will explain why the forward is gone. And if that was what started the issue or fear of the account being used by the roommate it maybe a non-issue. TCH deleted the forwards.

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Okay, I was forwarding to a hotmail address. But I don't see Gmail on there, so I will switch forwarding to that.

 

Maybe this isn't a lost cause though. I'll open a ticket with the help desk; if I'm lucky maybe I was meant to not know about the hotmail non-forwarding...maybe that person was still stupid enough to try and download my mail. :)

 

I'll keep you all updated? If you want. I really wish I had gotten around to activating Lojack; then again, I wasn't expecting to get robbed by someone who lived in the same house as me.

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