I have an active website on TCH - www.busyneedle.com; the domain name registration and web hosting is all through TCH. Recently the Yellow Pages ad for this business came out with the incorrect URL, showing it as "www.busyneedlework.com". Since the busyneedlework.com domain was available, I registered it (through TCH), and purchased a "forwarding" credit so I could forward busyneedlework.com to busyneedle.com. After waiting for a few days, the forwarding or parking wasn't working at all. I wanted customers who entered the incorrect URL from the Yellow Pages ad to be seamlessly pointed to the correct website. So I issued a ticket to Support and got some quick and useful help. I finally got the home page of my real Website when I entered "www.busyneedlework.com" in my browser, but unfortunately it displayed "busyneedlework.com" in the address window (I don't want customers to get in the habit of thinking that busyneedlework.com is a (or the) valid website! Furthermore, although the home page came up, the links beneath the home page were not working properly.
At this point I'm real confused, because what I thought would be a simple solution to the Yellow Pages ad faux pas has turned out to be the opening of Pandora's box! Mention was made by tech support of using a redirect command in the .htaccess file of my "real" website (www.busyneedle.com), but I'm apparently not even doing that right. I added one line of code at the bottom of the .htaccess file:
redirect http://www.busyneedlework.com http://www.busyneedle.com
Right now, I get a "can't find" page in response to entering "www.busyneedlework.com" in my browser, although fortunately my real website (www.busyneedle.com) is still working as it should!
I browsed some older postings in the Forums and found a few references to asking tech support to "park the new website on top of the old website" to solve what sounded like a similar problem.
Does anyone know a simple solution to putting the lid back on Pandora's box? I shouldn't have to purchase a Web hosting package for busyneedlework.com, just to post a one-page website that tells customers to go to the real Web site. I didn't even think I'd have to purchase a "forwarding" credit to accomplish this, but that could have been wishful thinking on my part.
I'm confused, but determined to solve . . .