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R1 Backup Server 2


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#1 Head Guru

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    Bill Kish Head Guru

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Posted 17 December 2008 - 02:05 PM

Hello,

Our internal backup server #2 is currently off line for a File System Check. The raid array went into read only mode, and this is requiring a FSCK.

So for the moment Backup Server #2 is not available for remote restores thru your cPanel.

We will update this when we have more information.

Thanks

Bill Kish

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#2 TCH-Ryan

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Posted 17 December 2008 - 03:38 PM

The file system check/repair is still in progress, we will provide further updates on this matter as soon as possible.
Kind Regards;
Ryan MacDonald
Data Center Manager | TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com | ryan@totalchoicehosting.com

#3 Head Guru

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Posted 17 December 2008 - 08:34 PM

The FSCK is still in progress.

Remember, were talking nearly 7 TB of data here.

Updates soon to follow.....

Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

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Thank you for your support and continued business


#4 TCH-Ryan

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Posted 18 December 2008 - 04:35 AM

It became clear to us that that data set for backup server 2 was in such a corrupt state that the fsck was never going to complete and if it did it would have still resulted in a file system that was both inconsistent and ridden with issues. The call was made after 18h of struggling to get data restored in a viable condition, to simply reformat the partition and repopulate it with data.

Although the backup servers are all raid setups, that does not protect from file system corruption as was the case on this system when we experienced the power loss at the data center. The process of repopulating the server with backups from all associated servers, will take some time and we will post updates as best possible with the progress of this task.

We apologize in advance for any inconvenience this may cause and thank everyone for there patience and understanding.
Kind Regards;
Ryan MacDonald
Data Center Manager | TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com | ryan@totalchoicehosting.com

#5 TCH-Ryan

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Posted 18 December 2008 - 03:07 PM

Data is still steadily repopulating onto buserver2, in total there is 48 servers that store data on this system so it may take up too 24h for this task to complete. We will provide further updates as soon as they become available, thank you again for your patience.
Kind Regards;
Ryan MacDonald
Data Center Manager | TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com | ryan@totalchoicehosting.com

#6 TCH-Ryan

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Posted 19 December 2008 - 01:19 AM

We are currently at 30 of 48 systems reseeded onto the backup server, steadily getting there.
Kind Regards;
Ryan MacDonald
Data Center Manager | TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com | ryan@totalchoicehosting.com

#7 TCH-Ryan

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Posted 19 December 2008 - 05:36 AM

The reseeding process of all servers that backup too buserver2 has completed, we have turned back on the regular incremental backup schedules and data is now available for restores on the server as normal. Thank you everyone for your patience while we worked to bring buserver2 back into a production state.
Kind Regards;
Ryan MacDonald
Data Center Manager | TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com | ryan@totalchoicehosting.com

#8 TCH-Carl

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Posted 19 December 2008 - 07:02 AM

:xmas:
Carl Noonan
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#9 TCH-Bruce

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Posted 19 December 2008 - 09:34 AM

Good work Ryan! :xmas:

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#10 Dumplin

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Posted 19 December 2008 - 01:44 PM

The reseeding process of all servers that backup too buserver2 has completed, we have turned back on the regular incremental backup schedules and data is now available for restores on the server as normal. Thank you everyone for your patience while we worked to bring buserver2 back into a production state.


Is this why my site just-for-fun-club is down?

Thanks!
Donna
Anyone can be passionate, but it takes real lovers to be silly.
--Rose Franken

#11 TCH-Thomas

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Posted 19 December 2008 - 02:08 PM

Hi Donna,

This should not be the reason so please submit a ticket and the techs will look in to it. :xmas:
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As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
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#12 Dumplin

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Posted 19 December 2008 - 02:13 PM

Hi Donna,

This should not be the reason so please submit a ticket and the techs will look in to it. :xmas:


Ok will do that when I get home.

Thanks!
Donna
Anyone can be passionate, but it takes real lovers to be silly.
--Rose Franken




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