JDanniel Posted March 5, 2011 Share Posted March 5, 2011 Hello. I have been unable to send or receive any e-mail today, and was wondering if there is an e-mail issue today at TCH. I tried to submit a help desk ticket, in the event there's an issue specific just to my account, but unfortunately, I do not remember the password I registered with. Since I have no e-mail access, I cannot have a password sent to me. That's why I'm inquiring about the situation here. My web site seems to be operating properly, but not the e-mail. Is there a way for me to find out what the problem is? Thank you! J. Danniel Quote Link to comment Share on other sites More sharing options...
JDanniel Posted March 5, 2011 Author Share Posted March 5, 2011 Never mind. I believe the problem is being caused by the new version of Avast anti-virus. I temporarily disabled the Avast mail scanner and got my mail fine. Quote Link to comment Share on other sites More sharing options...
TCH-Bala Posted March 6, 2011 Share Posted March 6, 2011 Glad to know the issue is resolved Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted March 6, 2011 Share Posted March 6, 2011 I tried to submit a help desk ticket, in the event there's an issue specific just to my account, but unfortunately, I do not remember the password I registered with. Since I have no e-mail access, I cannot have a password sent to me. You don't need to know your password to use the help desk. Just click the Submit a Ticket link. Quote Link to comment Share on other sites More sharing options...
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