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  1. Last week
  2. Hey TCH-Family, click here to check out our statement on the coronavirus on the TCH-Blog! Please feel free to contact our support team if you have any questions.
  3. Earlier
  4. Hi Erin mysql_pconnect extension was deprecated in PHP 5.5.0, and it was removed in PHP 7.0.0. This issue was occurring because your site was set to use our default PHP version, which we recently changed to PHP 7.3. You can view our announcement of this change and how to select a different version at https://blog.totalchoicehosting.com/2020/03/notice-default-php-version-change/ To correct this for your sites, we have set your site to use the older PHP 5.5 version via cPanel and it appears to be loading fine. I recommend contacting the author of your script to see if they offer a newer version that supports PHP 7. Please check and if you are still facing any problem, submit a ticket at https://support.totalchoicehosting.com/ and select department as technical and mention the issue to be resolved. We will be glad to help.
  5. My site has been running smoothly for a long time (10 years?). But today, we found it no longer connects to the database. Below is the code that has been in place for years. Obviously, the items are all variables and I changed the values to protect the innocent. Can anyone help me? The last thing that is hit is: echo 'Set Connection'; Which is only there to script test. Thanks! var $dbhost = 'localhost'; var $database_name = 'database_name_here'; var $dbusername = 'username_here'; var $dbpasswd = 'password_here'; function ConnectToDatabase() { /* Database Stuff, do not modify below this line */ echo 'Set Connection'; $connection = mysql_pconnect("$this->dbhost","$this->dbusername","$this->dbpasswd") or die ("Couldn't connect to server."); echo 'Select DB'; $db = mysql_select_db("$this->database_name", $connection) or die("Couldn't select database."); echo 'End'; }
  6. Joomla 3.9.16 has been released. This release fixes some security issues and bugs. Read more / Get it at: joomla.org/announcements/release-news/5783-joomla-3-9-16.html or use it´s built-in updater.
  7. Thanks very much, will do!
  8. Open a help ticket, they will get it fixed for you.
  9. Greetings, It's been a number of years since I logged into phpMyAdmin on my site, and I can't remember my username or password... It doesn't seem to be the same login credentials as my cpanel login... and there's no "forgot my password" link. Is there anything that I can do to reset my login credentials?
  10. Hello, We will be changing the default PHP version on our Shared and Reseller servers to 7.3 on March 9th, 2020. PHP 7.3 has been around long enough and has already become widely compatible with different CMS’s, themes and plugins. Currently, the default PHP version is set to 5.6 which as many of you will know, is now end of life and unsupported by the developers. This change to PHP Version 7.3 will only affect domains that have not explicitly set a PHP Version. If you are running a PHP based website or application and you have kept it regularly updated to the latest version, you shouldn't expect to see any problems. However, if you are using old, outdated PHP scripts that require PHP version 5.6 to run, your website will most likely stop working unless you take action. You can explicitly set the version of PHP you want to use. We provide PHP versions from 5.4 to 7.3 and you can select the version yourself by using the Multi PHP Manager in your cpanel interface. As always, if you have any other questions or concerns about this change, please don't hesitate to reach out to our 24/7 Technical Support team via ticket or live chat
  11. I'm having a problem on a website that I develop. It seems that sometimes when I call session_start(), it fails to find a previously opened session, and opens a new one, which means that I lose all my session variables. Here's a section of log: [27-Feb-2020 17:39:43.496 GMT 0] on localhost, L_TRACE MemberId 18 attempted to login with PasswordStatus = 4 at line 169 in file: /home/sylvest/public_html/swchoir/do_login.php [27-Feb-2020 17:39:43.497 GMT 0] on localhost, L_TRACE Session ID = qdgs4obtlicrlcgnp6tc179e87, $_SESSION = {"breadcrumbs":[{"shortname":"Login", "filename":"index.php"}], "request_index":2, "test_mode":0, "username_entered":"sasb", "login_member":null, "login_memberid":"18", "login_name":"Sue Sylvester-Bradley", "auth_level":0, "return_page":"\/swchoir\/do_login.php", "edit_member_msg":"Your password has expired, and you need to choose a new one before you can access these pages. Please do that now.", "edit_memberid":"18", "edit_member_mode":"change_password"} at line 319 in file: /home/sylvest/public_html/swchoir/do_login.php [27-Feb-2020 17:39:43.497 GMT 0] on localhost, L_TRACE Send cookie username_entered:sasb succeeded at line 334 in file: /home/sylvest/public_html/swchoir/do_login.php [27-Feb-2020 17:39:43.497 GMT 0] on localhost, L_TRACE $to_page = edit_member.php?v=1582819873 at line 1200 in file: /home/sylvest/include/functions.php Called from redirect(edit_member.php?v=1582819873) at line 339 in file /home/sylvest/public_html/swchoir/do_login.php [27-Feb-2020 17:39:43.497 GMT 0] on localhost, L_TRACE Redirecting to Location: https://sylvesterbradley.org/swchoir/edit_member.php?v=1582819873 using header at line 1201 in file: /home/sylvest/include/functions.php Called from redirect(edit_member.php?v=1582819873) at line 339 in file /home/sylvest/public_html/swchoir/do_login.php [27-Feb-2020 17:39:43.817 GMT 0] on L_TRACE Started file at line 37 in file: /home/sylvest/public_html/swchoir/edit_member.php [27-Feb-2020 17:39:43.817 GMT 0] on L_TRACE Started file at line 5 in file: /home/sylvest/include/basic_init.php [27-Feb-2020 17:39:43.817 GMT 0] on L_TRACE Started file at line 4 in file: /home/sylvest/include/functions.php [27-Feb-2020 17:39:43.817 GMT 0] on L_TRACE Started file at line 13 in file: /home/sylvest/include/log_functions.php [27-Feb-2020 17:39:43.818 GMT 0] on , L_TRACE Resumed file at line 9 in file: /home/sylvest/include/functions.php Called from require_once(/home/sylvest/include/functions.php) at line 129 in file /home/sylvest/include/basic_init.php Called from require(/home/sylvest/include/basic_init.php) at line 128 in file /home/sylvest/public_html/swchoir/edit_member.php [27-Feb-2020 17:39:43.818 GMT 0] on , L_TRACE Resumed file at line 140 in file: /home/sylvest/include/basic_init.php Called from require(/home/sylvest/include/basic_init.php) at line 128 in file /home/sylvest/public_html/swchoir/edit_member.php [27-Feb-2020 17:39:43.818 GMT 0] on , L_TRACE session_status() = PHP_SESSION_NONE at line 782 in file: /home/sylvest/include/functions.php Called from my_session_start() at line 152 in file /home/sylvest/include/basic_init.php Called from require(/home/sylvest/include/basic_init.php) at line 128 in file /home/sylvest/public_html/swchoir/edit_member.php [27-Feb-2020 17:39:43.818 GMT 0] on , L_TRACE No session is active at line 789 in file: /home/sylvest/include/functions.php Called from my_session_start() at line 152 in file /home/sylvest/include/basic_init.php Called from require(/home/sylvest/include/basic_init.php) at line 128 in file /home/sylvest/public_html/swchoir/edit_member.php [27-Feb-2020 17:39:43.819 GMT 0] on , L_TRACE Session ID 5ks74rcukqqbkjdhchiru310q3 is now active, RemoteIp = 90.251.34.221 at line 804 in file: /home/sylvest/include/functions.php Called from my_session_start() at line 152 in file /home/sylvest/include/basic_init.php Called from require(/home/sylvest/include/basic_init.php) at line 128 in file /home/sylvest/public_html/swchoir/edit_member.php [27-Feb-2020 17:39:43.819 GMT 0] on , L_TRACE Session ID = 5ks74rcukqqbkjdhchiru310q3, $_SESSION = [] at line 805 in file: /home/sylvest/include/functions.php Called from my_session_start() at line 152 in file /home/sylvest/include/basic_init.php Called from require(/home/sylvest/include/basic_init.php) at line 128 in file /home/sylvest/public_html/swchoir/edit_member.php In the first bolded section, you can see that session ID qdgs4obtlicrlcgnp6tc179e87 is active, and that there are all sorts of session variables set. In the second bolded session, session_status() returned PHP_SESSION_NONE, so when I called session_start() it created a new session 5ks74rcukqqbkjdhchiru310q3 and all my session variables have gone. What am I doing that is causing the session to be lost? How do I make sure that when I call session_start() it retrieves any previous session if there is one, and does not create a new one? Can I implement my own version of session_start() and thus see exactly what it is doing and put in logic to prevent this error? What exactly does session_start() do? Thank you - Rowan ,
  12. This maintenance work has been completed. If you are experiencing any issues with your service, please don't hesitate to get in touch with our helpdesk.
  13. Please be informed that, the scheduled maintenance has been started.
  14. TCH Family, Please take note of the below maintenance notification: Location: 319 Executive Drive (TYM1) Start Date: 2020-02-23 17:00 Eastern Time End Date: 2020-02-23 21:00 Eastern Time Work Window: 4.00 Hours Status: Scheduled Risk: Impacting; expect downtime to occur during the planned window. Maintenance Type: Network Infrastructure Upgrades Reason for Work: IPv6 Implementation / Increasing Fault Tolerance Description of upgrades: Adding new IPv6 Allocation. Also, increasing fault tolerance at our border with upstream peering points. Description of Preventative maintenance: We will be adding a new allocation of IPv6 Internet Address Allocations to our network. In addition we will be increasing fault tolerance across our border routers. Thank you for your understanding during this Planned Maintenance Window. You may direct any questions or concerns to our support team
  15. Phase one of our maintenance has been completed. All services have been restored and are operating normally.
  16. Hey TCH-Family! Be sure to check out our social media accounts where you'll get to see some behind the scenes action of TotalChoice Hosting such as cool tech, server hardware, networking, and more. Follow all of our social accounts here: Instagram - @TotalChoiceHosting Facebook - @TotalChoice Twitter - @TotalChoiceHost Check out the TCH-Blog too! Here's a picture we just posted today, gotta love the power of SSDs!
  17. Hi, Server is back to online and working fine now. Also we are monitoring this server.
  18. Update: Server is only and we are reviewing it. An update will be available shortly.
  19. We are aware of the issue with this server and we are working at the moment. We shall update this thread, with more details as soon as possible.
  20. Joomla 3.9.15 has been released. This release fixes some security issues and bugs. Read more / Get it at: joomla.org/announcements/release-news/5782-joomla-3-9-15.html or use it´s built-in updater.
  21. The issue you are experiencing is due to the content hosted by the previous owner of that domain. I recommend starting with the following two actions to clean things up. 1. Submit this form to suggest the appropriate category. https://sitereview.bluecoat.com/#/lookup-result/trinitystoybox.com 2. Sign up for Google and Bing webmaster accounts. This will let you better track what those search engines are doing and allow you access to the removal tools at https://www.google.com/webmasters/tools/removals and https://www.bing.com/webmaster/tools/content-removal
  22. Found on the Google and copied from a couple of websites. Not sure if this is valid, will help, or not... https://medium.com/@muralimmm.blog/the-definitive-guide-to-meta-tags-16788622fae2 Rating This meta tag is often use to let the younger web-surfers know the content is appropriate. If you use this tag the wrong way (call an adult website safe for kids is bad!) you will get banned for live. You can use on of the following values: general mature restricted 14 years safe for kids <meta name="rating" content="General"> --------------- https://www.sitepoint.com/community/t/which-is-useful-of-meta-for-best-seo-what-is-meta-verify-v1/85192/3 <meta name="document-type" content="Public" > Indicates that the page is meant for public viewing. <meta name="document-rating" content="General" > Kind of like a film rating. General means it’s safe for kids etc. <meta name="classification" content="Consumer"> Suggests a category for the content of your site.
  23. Okay, this is an odd one and I was not sure where to post this so I apologize in advance if this is the wrong section. I am building my business website, but apparently the domain name consists of key words that trigger firewalls saying it could be a pornography or adult website... Is there a way to prevent this from happening? It is supposed to be a legit toy store...like toys, like Pokemon and Pop Funko lol www.trinitystoybox.com
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